Careers
Medical Receptionist -Casual
Job Posting: Casual Medical Receptionist
Location: Sharbot Lake Family Health Team
Position Type: Casual (typically 7.5–22.5 hours per week; includes evening shifts and on-call coverage
for planned and unplanned staff absences)
Compensation: $20.00-$22.00/hour, plus vacation pay
Application Deadline: October 20th, 2025
Position Summary
The Sharbot Lake Family Health Team is seeking a Casual Medical Receptionist to join our team. This position provides administrative and front-desk support to ensure the clinic runs efficiently and patients receive timely, professional service. The role typically involves 7.5–22.5 hours per week, including two evening shifts and on-call coverage for both planned and unplanned absences of full-time staff.
Key Responsibilities
Reception & Patient Services
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- Greet and check in patients in a welcoming and professional manner
- Answer incoming calls and direct inquiries appropriately
- Schedule, confirm, and cancel appointments in coordination with clinical and administrative teams
- Provide patients with information about clinic services and procedures
Administrative Support
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- Maintain accurate and up-to-date records in the Electronic Medical Record (EMR) system
- Process and manage incoming and outgoing referrals, requisitions, correspondence, reports, forms, and other clinical documents as required
- File, scan, and organize documents in accordance with privacy and confidentiality standards
- Support clinical staff with administrative duties (e.g., printing, relaying information, follow-up scheduling)
Clinic Support
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- Provide administrative support during days and evening urgent/walk-in clinics
- Assist in coordinating patient flow and triaging
- Communicate effectively with clinical staff to manage appointment volume and expectations
General Duties
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- Adhere to privacy legislation (PHIPA) and clinic policies regarding confidentiality and data security
- Contribute to a collaborative and respectful team environment
- Perform additional duties as assigned
Qualifications & Skills
- Proficiency in using EMR systems and office software (e.g., Telus PS Suite EMR, Microsoft Office)
- Strong organizational and time management skills
- Excellent communication and interpersonal abilities
- Ability to remain calm and professional in a fast-paced, patient-centered environment
- Reliable, punctual, and flexible availability (including evenings)
- Knowledge of medical terminology and clinic workflows is considered an asset
How to Apply
Please submit your resume and cover letter by Monday, October 20th, 2025 to:
Elizabeth Bigelow
Sharbot Lake Family Health Team
elizabeth.bigelow@kingstonhsc.ca